Spinomera is committed to providing a safe, enjoyable, and responsible entertainment experience. This Responsible Play & Time Awareness Policy explains how we promote play habits, encourage awareness of time spent on the Platform, and minimise potential harm associated with extended or excessive gameplay.
Spinomera is an entertainment-only social casino. We do not offer real-money gambling, do not allow cash withdrawals, and virtual currency has no real-world monetary value.
1. Our Commitment to Responsible Play
We believe games should be fun, transparent, and enjoyed in moderation. Responsible play and time awareness are core principles of the Spinomera platform.
We aim to:
- Encourage balanced and informed play
- Promote awareness of time spent on the Platform
- Prevent misleading or predatory design
- Protect minors and vulnerable users
- Provide tools, guidance, and information to support healthy play habits
2. No Real-Money Gambling
Spinomera does not involve real-money gambling.
- No cash prizes are offered
- No cash withdrawals are permitted
- Virtual currency has no real-world value
- Gameplay outcomes do not provide financial gain
Spinomera does not provide financial, gambling, or investment advice, and gameplay outcomes are not influenced by real-world financial skill or strategy.
All gameplay is provided for entertainment purposes only.
3. Age Restrictions
The Platform is intended for users aged 18 and over.
We do not knowingly allow minors to create accounts or make purchases. Where appropriate, we may apply age confirmation measures and take action, including account restriction or termination, if age requirements are breached.
4. Responsible Play / Time Awareness Page
Spinomera provides a dedicated Responsible Play / Time Awareness page designed to help users understand healthy play habits and make informed decisions about their gameplay.
This page may include:
- Guidance on responsible and balanced play
- Information on managing time spent on the Platform
- Educational content about healthy gaming behaviour
- Access to support resources and self-restriction options
Users are encouraged to review this page regularly and use it as a reference for maintaining a positive and enjoyable experience.
5. Healthy Play & Time Awareness
We encourage users to remain aware of how much time they spend on the Platform and to play responsibly.
Users are encouraged to:
- Take regular breaks
- Avoid extended uninterrupted play sessions
- Balance gameplay with other activities
- Treat gameplay as entertainment, not obligation
Spinomera may display time reminders, prompts, or notifications intended to promote time awareness and responsible play.
6. In-Game Design Principles
We aim to design the Platform in a fair, transparent, and responsible manner and to avoid mechanics that may be misleading or harmful.
In particular, we seek to:
- Clearly explain the nature of virtual currency
- Avoid implying guaranteed wins or financial outcomes
- Avoid deceptive or manipulative “near-miss” mechanics
- Avoid targeting or exploiting vulnerable users
- Present gameplay mechanics, odds, and outcomes honestly
7. User Controls & Voluntary Limits
Where available, users may be offered tools to help manage their experience, which may include:
- Gameplay reminders or cooldown prompts
- Purchase visibility or voluntary limits
- Account self-restriction or temporary breaks
- Notification and preference controls
The availability of these tools may evolve as the Platform develops.
8. Identifying Concerning Behaviour
While Spinomera does not involve real-money gambling, we recognise that excessive gameplay can still be problematic for some individuals.
We may use high-level usage indicators to inform responsible play reminders, without profiling users for financial risk.
Where patterns suggest unhealthy usage, we may:
- Provide educational reminders or guidance
- Encourage breaks or use of time awareness tools
- Temporarily restrict certain features
- Direct users to support resources
9. Self-Exclusion
Users may request voluntary self-exclusion or account restriction by contacting customer support.
Self-exclusion may include:
- Temporary account suspension
- Permanent account closure
- Restriction of gameplay or purchases
Once applied, self-exclusion measures may not be reversible for the selected period.
10. Support & External Resources
If gameplay feels difficult to manage, support is available.
We encourage users to seek assistance from recognised organisations, including:
Spinomera does not provide medical or therapeutic advice.
If you believe you or someone else may be at immediate risk, please contact local emergency services or a qualified professional.
11. Accessibility & Wellbeing
We recognise that individual experiences vary and aim to consider accessibility and user wellbeing in platform design and content where reasonably practicable.
12. Parental Awareness
Parents and guardians are encouraged to:
- Monitor device and account access
- Use parental control tools where available
- Secure payment methods
- Discuss healthy digital behaviour with minors
13. Regulatory Position
As Spinomera does not offer real-money gambling or cash prizes, it is not regulated by gambling authorities.
14. Internal Responsibility
Spinomera staff involved in platform design, moderation, and support are expected to consider responsible play and time awareness principles when making decisions.
15. Changes to This Policy
We may update this Responsible Play & Time Awareness Policy from time to time to reflect platform updates, best practices, or regulatory expectations.
Any updates will be published on the Platform and are effective immediately upon publication.
16. Contact
For questions about responsible play, time awareness, or to request self-restriction:
Email: support@spinomera.com